Important rules

1. Purpose and items for storageThe storage facility is intended for storing luggage, hand luggage, and personal belongings in any packaging (suitcase, bag, backpack, package, etc.).Maximum weight per item of luggage is 50 kg.
2. Payment termsPayment is made at the time of luggage drop-off for each item separately.Attached or additional items are considered separate units.The rate is charged per 24 hours. The next day is counted after 24 hours have passed.A receipt is provided upon customer request.
3. Luggage acceptanceThe customer provides full name, phone number, and approximate pick-up time.
4. Luggage collectionLuggage is released upon presentation of the full name and phone number, according to the information previously provided by the customer.
5. Liability and claimsClaims regarding missing or damaged items are accepted only at the time of pick-up, in the presence of a police representative and administration.After receiving the luggage, claims are not accepted.The administration is not responsible for:– actions of third parties (theft, robbery, etc.);– unforeseen circumstances (fire, flooding, etc.);– force majeure (natural disasters, shelling, destruction of premises, etc.);– natural spoilage of perishable goods;– storage of prohibited or valuable items (see section 6).
6. Restrictions and prohibitionsIt is prohibited to store: animals, weapons, drugs, explosives, flammable, pyrotechnic, infectious, radioactive, toxic substances, items with unpleasant odor, or items that may damage other belongings.It is prohibited to store: money, documents, securities, precious metals, jewelry, antiques, electronic devices, and other valuables. The customer is responsible for such items.Fruits, vegetables, bulk and liquid products are accepted only in sealed packaging ensuring integrity.
7. Unclaimed luggageIf luggage is not collected within 30 days, it is considered abandoned voluntarily.The administration has the right to dispose of such items at its discretion.
8. Other provisionsBy storing luggage, the customer confirms that they have read and agree to these Rules.